Shipping Policy

  • How much is shipping? 

    Standard shipping and returns are always FREE within the US. We also offer express shipping options, and these shipping rates can be viewed at checkout. If you have any further questions, please send us an email at support@canrae.com.

  • Do you have international shipping?

    Absolutely. We are now offering FREE SHIPPING in select countries* for a limited time**. We will make sure you get the sunglasses you want. Just enter your full address and we will take it from there. Plus, for free shipping orders, we'll assist you with customs duties and you won't have to pay any additional fees!  (All you need to do is place your order and wait for the package to be delivered to your doorstep without any additional actions or fees!)
    If you would like to return it, please contact us via support@canrae.com and we will still offer an international RETURN service.

    * Select countries: All EEA countries, Australia, Bahrain, Brazil, Canada, Chile, China (including Hong Kong, Mainland China, Macau, Taiwan), Colombia, Israel, Japan, Jordan, Kuwait, Oman, Lebanon, Luxembourg, Malaysia, Mexico, New Zealand, Philippines, Qatar, Saudi Arabia, Singapore, South Africa, South Korea, Thailand, Turkey, UAE, UK, USA, Vietnam.
    ** Until Aug 31, 2023.
    *** CANRAE offers Cash on Delivery services to addresses located in Bahrain, Jordan, Kuwait, Lebanon, Oman, Qatar, Saudi Arabia, and the UAE.

  • When will my order arrive?

    If you are in the US, your product should arrive within 3 business days from when it is dropped off at the shipping facility. Please note that we are a small team that takes the weekends off! If you place an order over the weekend, we fulfill orders and ship on the following workday. 
    - Free Standard: 2 to 5 business days.

    In the US, APO, FPO, DPO addresses, and remote addresses such as Alaska, Hawaii, and Puerto Rico are unavailable for fast express service and require longer shipping times.

    For international orders, shipping time is within 7 business days (not including customs processing time).

  • See more: shipping details, or refund details here.